How to Close Chase Bank Account?

Chase Bank is a huge name you will listen to in the American Banking Sector. If you look into the list of the top banks of the USA then you will find the name of the Chase Bank on the list. My today’s guide is for those customers of the bank who want to close their bank account. Closing the account is not a tough task but you just need to know the right steps.

And I am here to tell you the steps that you need to take to close Chase Bank account. Before you close the account, you have to make sure that you have an alternative bank account that you can use. If you don’t have another account then you need to open a new one. You can consider Bank of America, TD Bank, or Wells Fargo to open your new bank account. Or any other bank which are many banks that are operating in the USA.

Now let us consider that you have opened a new bank account for yourself. So the next thing you have to make sure is there is no negative balance or dues pending in your Chase Bank account. If you have any dues then clear those before you close the account. Because the bank will ask you to clear those before they allow you to close the account. After that make your bank account balance zero by transferring it to your alternative account.

About Chase Bank

Chase Bank Logo

Type of Bank Subsidiary Bank
Predecessor The Manhattan Company
Successor JPMorgan Chase
Founded 1 September 1799
Headquarters New York City, New York, USA
Number of Branches 5,100
Number of ATMs 16,000
Area Served United States
Revenue (2018) US$ 109.029 Billion
Net Income (2018) US$ 32.474 Billion
Total Assets (2018) US$ 2.623 Trillion
Number of Employees (2016) 189,315
Parent JPMorgan Chase
Official Website

Methods to Close Chase Bank Account

Steps to Close Chase Bank Account

There 2 methods but both the methods are offline and there are no online methods to close the account.

Visiting the Branch of Chase Bank

Steps to Close Chase Bank Account by Visiting the Branch:
  1. Locate the Chase Bank branch which is near to your location.
  2. You can use the official website of the bank or any maps application.
  3. Visit the branch of Chase Bank.
  4. Go to the account management section or the help desk at the branch.
  5. Tell the bank officials that you want to close the account you have with them.
  6. They will ask you to tell your name and the bank account number.
  7. Provide them the details they are asking from you.
  8. You will be then asked to show an identity proof document.
  9. Follow the instructions given to you by the bank officials.
  10. And your Chase Bank account will be closed.

Calling the Customer Care of Chase Bank

Steps to Close Chase Bank Account by Calling the Customer Care:
  1. Call the customer care of Chase Bank on 1 800 935 9935.
  2. Your call will be connected to the customer support executive in a few moments.
  3. Tell the executive that you want to close your account.
  4. Then you will be asked a few questions about your account to verify if you are the real owner of the account.
  5. Answer all the questions correctly.
  6. You will be asked the reason why you are closing the account.
  7. Give them your reason to close the account.
  8. If your request to close the account is accepted, your account will be closed soon.

How to Contact Chase Bank?

Before you use the information mentioned in this guide. I recommended you to contact the bank and verify the same. The contact details of the bank are mentioned below.

Contact Details of Chase Bank:


These are the 2 methods that can be used by you to close Chase Bank account. But you should keep one thing in your mind. Once the bank starts the process to close your account then you will not be able to use the account in any case. If you are facing any difficulties in doing this you can call the customer care of the bank. They will help you out.

Want to Close any Other Bank's Account?
Other Banks in the United States of America:
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