How to Close Synchrony Bank Account?

No matter with which bank you have your bank account. Being the customer of the bank you always have the right to close it down. In some cases, if you are closing too early then the bank will charge you the account closing charges. In this guide, I will tell you how you can close your Synchrony Bank account.

The process is very simple but make sure you don’t have any negative balance pending in your account. Because if you have any then the bank will not allow you to close the account. In such cases clear the dues and negative balances and then approach the bank.

Steps to Close Synchrony Bank Account

Steps to Close Synchrony Bank Account

There is no method to close your bank account online. But as per the information I got on the official website of the bank. You can call the customer support of the bank on 1-866-226-5638 and request them to close your account. But the success rate is very less. So I recommend you to follow the offline method which is explained below.

Steps to Close Synchrony Bank Account:
  1. Locate the nearest branch of Synchrony Bank near you.
  2. Cancel all your automatic payments and direct deposits to your Synchrony Bank account.
  3. Setup everything with your alternative bank account.
  4. Take your passbook, unused cheques, debit cards, and any identity proof documents with you.
  5. Visit the branch of the bank, go to the helpdesk and speak with the bank officials.
  6. Tell the officials that you want to close your bank account.
  7. The officials will ask you for your name, bank account number, and the reason for the closure. Provide the request information to them.
  8. Check your bank account balance and make it zero.
  9. Collect, fill, sign and submit the account closure request form to the bank officials.

How to Contact the Bank?

You can contact the bank by calling customer care and also by messaging the bank’s team on the bank’s official social media profile.

Contact Details of Synchrony Bank:


If you already have an account with any other bank (alternative account) then there is no need to open a new account. But in case if you don’t have one then I recommend you open a new one first. And then start the process of closing down the existing account. If you need help choosing your next bank then read this guide to find out some questions you should ask your next bank before opening your account.

References Used:
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