How to Close SunTrust Bank Account?

When you are opening a new account with any of the banks in the United States. You will get an immense response from the bank officials. But at the same time if you want to close your account for some reason. Then the response you get is not so encouraging. It is quite obvious because the bank is losing a valuable customer like you. In this guide, I will tell you how you can close SunTrust Bank account.

The bank officials will try to make you change your decision. But if you have decided and have made your mind very clear that you want to close the account. Then the officials can not force you to keep the account active. You have all the rights to get it closed. The process is very easy but you can not close the account online. You will have to follow the offline method which is explained below.

Steps to Close SunTrust Bank Account

Steps to Close SunTrust Bank Account

The steps explained below are for the people who hold an individual account with SunTrust Bank. In case you hold a joint bank account then refer to this guide.

Steps to Close SunTrust Bank Account:
  1. Locate the nearest branch of SunTrust Bank near you.
  2. Make arrangements for your alternative bank account.
  3. Collect your bank passbook, unused cheque, debit cards, and any identity proof document with you.
  4. Cancel all your automatic payments and redirect your direct deposits to your alternative bank account.
  5. Check your bank account balance for any pending dues or negative balances. (clear those if any)
  6. Bring down your bank account balance to zero.
  7. Visit the branch of the bank, go to the helpdesk, and speak with the bank officials.
  8. Tell the officials that you want to close your bank account. Provide them your name, and bank account number.
  9. Collect, fill, sign, and submit the account closure request form to the bank officials.

How to Contact the Bank?

If you want more information about the closing procedure. Then you can contact the bank directly. You can call customer support, use the official website. And message the bank on its official social media profiles too. I have mentioned all the required contact information below.

Contact Details of SunTrust Bank:

Conclusion

If you are closing the account too early then the bank may charge you account closing charges. But before you close the account you should have an alternative account. This is nothing but an account with another bank other than SunTrust Bank. If you already have one then there is no need to open a new one. But in case if you don’t then get a new account and then close the existing one.

References Used:
  • https://www.suntrust.com/help-center
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