How to Close NBT Bank Account?

If you have a bank account with the NBT Bank which you have decided to close now. Then this guide can be used by you to learn the steps that you need to follow to close NBT Bank account. The process is very simple, and there are no complicated steps at all.

The matter is just that you should know the exact steps to be followed. The first thing to know before starting with the process is there is no online method that you can follow. So you will have to follow the offline method only. That is by filling out the account closing request form.

There should be no negative balance or dues pending in your bank account. If you have any then NBT Bank will not allow you to close the account until you clear all of those. So take corrective actions and bring down the bank account balance to zero.

About NBT Bank

Logo of NBT Bank

Type Public
Founded 1856
Headquarters Norwich, New York, United States
Parent Organization NBT Bankcorp
Number of Employees (2017) 1,700+
Official Website

Steps to Close NBT Bank Account

Steps to Close NBT Bank Account

Once you submit your request to the bank to close the account. You can not use the account to make any transactions. So before you close make sure you have an alternative bank account that can be used by you. Cancel all the automatic payments and direct deposits to your NBT Bank account.

Steps to Close NBT Bank Account:
  1. Locate the nearest branch of the NBT Bank near you.
  2. Take your passbook, unused cheques, debit cards, and any identity proof document with you.
  3. Visit the branch of the bank and speak with the bank officials.
  4. Tell the officials that you want to close your account.
  5. The officials will ask for your name, bank account number, and the reason for the closure.
  6. Provide the request details and collect an account closure request form.
  7. Fill the form with your name, account number, type of account, social security number, etc.
  8. Check if you have done any mistakes while filling the form. (correct if any)
  9. Sign the form and submit it to the bank officials.

How to Contact the Bank?

If you want to contact the bank for any reason. Then you can call customer care, message on the official social media profile of the bank, and also make use of the official website.

Contact Details of NBT Bank:


If you don’t have an alternative bank account, then you can choose any bank that is operating in the United States. And get your account opened. If you have already have an account then there is no need to open a new one. This guide is for individual account holders. If you hold a joint bank account then refer to this linked guide.

References Used:
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