City Bank is one of the many banks actually thousands of banks that are operating in the USA. If you hold an account with this bank and want to close it. Then I will guide you through the entire steps to close City Bank account in this guide.
Let us start with the balance you have in the account. When you approach the bank you have to make sure you don’t have any pending dues or negative balance. In case if you have any then you will have to clear those. Because the bank will not allow you to close the account until you clear all the dues.
The next thing is you have to take care of all your automatic payments and direct deposits. You have to cancel all the active payments from your City Bank account. And should set up those with your alternative bank account. This is a very important step and the bank will not do it for you. You yourself need to make this change.
Steps to Close City Bank Account
I don’t recommend you close the account online. But instead, follow the offline method that is explained below. If you hold an individual account then follow this guide. And in case if you hold a joint account, then follow this linked guide.
- Locate the nearest branch of City Bank near you.
- Take your passbook, unused cheques, debit cards, and identity proof document with you.
- Visit the branch of the bank and go to the helpdesk.
- Speak with the bank officials and tell them that you want to close your account.
- The officials will ask for your name, account number, and the reason for the closure.
- Provide them your details and show them your identity proof document.
- Bring down your account balance to zero.
- Collect an account closure request form.
- Fill the form, sign it, and submit it to the bank officials.
How to Contact the Bank?
To get more information about closing your account. You can contact the bank by calling customer service, using the official website. And also by messaging the support team on the official social media profiles of the bank.
- Official Website: www.city.bank
- Phone Number: 800-687-2265
- Twitter: twitter.com/MyCityBank
Conclusion
It is as simple as that to get your account closed that you hold with the City Bank. But keep in mind that if you are closing the account too early after opening it. Then the bank may ask you to pay the account closing charges.