How to Close Greater Bank Account?

Greater Bank is one of the customer-owned banks and mutual financial institutions based in Hamilton, New South Wales, Australia. They operate at 59 locations as of August 2020 according to their Wikipedia page. This guide is for those customers of the Greater Bank who want to close their bank account. The steps that are to be followed by the customers to close the account are very simple.

The matter is just that there are certain procedures that should be followed while closing the account. I have explained everything that you need to know while closing down your bank account. Only the account holder has the right to raise the request to close the account. So you have to make sure that you personally visit the branch or call the customer care of the bank.

If you send someone else to close your account in Greater Bank. Then the bank won’t close your account. While closing your existing account you have to make sure you have an alternative bank account to use. If you don’t have then you need to open a new one. And for this purpose, you can consider banks like AMP BankCommBankBank of QueenslandBendigo BankNational Australia BankANZ BankSuncorp BankBendigo Bank, etc.

Once you have opened a new bank account in another bank. You have to transfer your funds from the Greater Bank account to your new account. But this should be done on the day you are going to close your account. Don’t do it well in advance. The major condition you have to meet to close the account is your account should not have any dues pending or negative balance. If you have any then you have to clear them before closing the account.

About Greater Bank

Greater Bank Logo

Formerly Greater Building Society
Industry Banking and Financial Services
Founded 1945
Headquarters Hamilton, New South Wales, Australia
Number of Branches 59
Products Retail Banking

Methods to Close Greater Bank Account

Steps to Close Greater Bank Account

There are 2 offline methods and 1 online method that can be followed by the account holders of the Greater Bank to close the account. They are by calling the customer care of the bank and by visiting the nearest branch.

Calling the Customer Care of the Bank

Steps to Close Greater Bank Account by Calling the Customer Care:
  1. Call the customer care of the Greater Bank on 1300 651 400.
  2. Wait till you are connected to speak with a customer support executive.
  3. Once connected tell him or her that you would like to close your account.
  4. The executive will ask you a few questions about your account.
  5. This is done to make sure that they are speaking with the real owner of the account.
  6. Answer all the verification questions correctly.
  7. Then you will be asked the reason why you are closing your account.
  8. Provide your reason to close your Greater Bank account.
  9. Your request to close your bank account will be taken by the customer care executive of the bank.

Visiting the Branch of the Bank

Steps to Close Greater Bank Account by Visiting the Branch:
  1. Locate the nearest branch of Greater Bank which is near to your location.
  2. Take an appropriate identity proof document of yours.
  3. Visit the branch of the bank.
  4. Go to the help desk or account management section of the branch.
  5. Tell the bank officials that you would like to close your bank account.
  6. The bank officials will ask you for your name, and bank account number.
  7. Give them the details of your account.
  8. Show your identity proof document.
  9. The bank officials will ask you the reason why you want to close the account.
  10. Tell them your reason and your account closure request will be taken by the bank.

Using Internet Banking

Steps to Close Greater Bank Account Online:
  1. Open the official website of the Greater Bank.
  2. Click on Internet Banking.
  3. Enter your credentials and login to your account.
  4. Open the secure email feature.
  5. Write your request to close the bank account in the secure email.
  6. And send your request to the bank.

How is this Information Verified?

I have verified this information by contacting the support team of the Greater Bank on Instagram. For your reference, I have added the screenshot below.

My Conversation with Greater Bank

My Conversation with Greater Bank

How to Contact Greater Bank?

You can use the below-mentioned contact details to get in touch with the bank. This guide is written on the basis of the information I gathered from various websites online. So I highly recommend you to confirm this information from the bank before you use it personally.

Contact Details of Greater Bank:


This is how you can close your Greater Bank account by visiting the branch and by calling customer care. There are high chances that your request can be turned down over the phone. So it is recommended to visit the nearest branch of the Greater Bank. And in case you are calling from an overseas location then call the bank on +612 4921 9111.

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