How to Close ASB Bank Account?

There are so many banks that are operating in New Zealand and ASB Bank is one of those banks which stands out for many good reasons. Today I will be telling you the complete steps that you need to follow to close ASB Bank account. This bank is a good one. But sometimes we have to close the account in cases like multiple bank accounts, etc. Everyone will be having their own reason to close it.

If you would like to share your reason why you are closing the ASB Bank account. Then you can do that by commenting down below. It is not like the account holder can not close the account he or she has opened with any bank. But there are certain rules and regulations in the banking industry which have to be followed. And I am here to explain to you the things which you should keep in mind while closing the account.

The first thing is you should have an alternative bank account that you can use after closing your ASB Bank account. If you don’t have another bank account. Then I strongly recommend you to open a new one before you close the existing account. You can choose any of the banks that are operating in New Zealand. You should choose the bank which you feel is the right one for you. Ask these questions to the bank before opening the account with them.

After choosing the right bank start the process to open an account. Once you have done that you have to transfer your remaining balance to the new bank account. Here what I mean is transfer your money balance from the ASB Bank account to your new bank account. It is not mandatory to open a new bank account. You have to open a new bank account only if you don’t have another account than the one with the ASB Bank.

About ASB Bank

ASB Bank Logo

Type of Bank Subsidiary Bank
Founded 5 June 1847
Headquarters Auckland, New Zealand
Area Served New Zealand
Revenue (2011) NZ$1.607 billion
Total Assets (2012) NZ$63.5 billion
Number of Employees (2018) 4,907
Parent Organization Commonwealth Bank of Australia
Official Website

Methods to Close ASB Bank Account

Steps to Close ASB Bank Account

There are 2 methods (both offline methods and no online method) that can be followed by you to close your ASB Bank account. But before that, you have to make sure that there is no negative balance or dues in your bank account. If you have any then you have to clear them first. And then the bank will allow you to proceed with the steps to close the account. You have to carry 2 proof documents with you when you visit the branch of the bank.

Visiting the Branch of the ASB Bank

Steps to Close ASB Bank Account by Visiting the Branch:
  1. Locate the branch of the ASB Bank which is near to your location.
  2. Visit the branch of ASB Bank.
  3. Go to the accounts management section or the help desk in the branch.
  4. Talk with the bank officials and tell them that you want to close your account.
  5. You have to tell your name and the bank account number.
  6. The bank officials will ask you to show your identity proof documents. This is done to verify that you are the real owner of the bank account.
  7. Once your identity is verified, the bank officials will ask you the reason why you want to close the account.
  8. Tell them your reason to close the account.
  9. Follow the instructions given to you by the bank officials and your account will be closed.

Calling the Customer Care of ASB Bank

Steps to Close ASB Bank Account by Calling the Customer Care:
  1. Call the customer care of the bank on 0800 803 804.
  2. Your call will be connected to speak with one of the customer care executives of the bank.
  3. Tell the executive that you want to close your bank account.
  4. You will be asked to give your Verbal Bank Password.
  5. Tell your verbal bank password.
  6. After that, you will be asked a few questions about your bank account.
  7. Answer those questions and your request to close the account will be taken by the executive of the bank.

How is this Information Verified?

I have verified that these methods to close the bank account will work by contacting the ASB Bank on Facebook. So you can trust the information mentioned in this guide. I have added a screenshot of the chat below for your reference.

My Conversation with ASB Bank

Chat with Customer Care of ASB Bank

Information From the Official Website of ASB Bank

Information from Official Website of ASB Bank


How to Contact ASB Bank?

If you want to contact the bank then you can use the contact information provided below. And I strongly recommend you to contact the bank and verify the information mentioned on this page before using it personally.

Contact Details of ASB Bank:


This is how you can close your ASN Bank account by calling customer care and by visiting the nearest branch of the bank. If you are facing any difficulties with your account then you can contact the bank by using the contact details provided above.

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